These Terms and Conditions govern the Facilitation Services that Vison Fusion will make available to you, and are in addition to any website terms of use that apply from time to time to your use of the Website (as defined below). These Terms and Conditions (also referred to as the “Agreement”) contain important information about your legal rights and obligations and constitute a legally binding agreement between you (“you,” the “Customer”) and Vison Fusion (“we,” “us,” “our”).

You should read these Terms and Conditions carefully before using our Vison Fusion Website. By using our Platform and Facilitation Services, and by clicking accept when prompted on the Website, you agree to be bound by all agreements which constitute Vison Fusion’s Terms of Service, including the Terms of Use, Privacy Policy, and Cookies Policy, and you will comply with them.

If you want to use our Website, you must first read and agree to this Agreement. If you do not understand this Agreement or you do not agree to all of its terms and conditions, you may not use our Website and should not click to accept this Agreement or “sign up.” If you are using our Facilitation Services on behalf of a business or legal entity, you may only do so if you have the authority to agree to the Terms of Service on behalf of that business or legal entity.

You may only use the Website if you are at least 18 years old.

About Us

We, Vison Fusion, make the Facilitation Services available to you via the Website. We are a company registered in New York. Our registered address is [insert your registered address], Brooklyn, New York.

1. Definitions and Interpretation

1.1. In these Terms and Conditions, the following words and expressions have the following meanings:

– “Request” refers to a request from a Customer as referred to in clause 2.2 below.
– “Customer” / “You” means businesses and consumers who use the Website to search for a Professional who can provide the services they require.
– “Customer Contract” means the contract between the Professional and the Customer for the provision of the Services.
– “Facilitation Services” refers to the identification of relevant Professionals and the provision by Vison Fusion of a Professional’s contact details, as set out in clause 2.5.
– “Professional” means the person offering their professional services to Customers.
– “Services” refer to the professional services provided by a Professional to a Customer.
– “Website” refers to www.visionfusion.com.

2. The Facilitation Services

2.1. Vison Fusion operates the Website which has been established to facilitate introductions between potential customers and professionals for the provision of a wide range of services.

2.2. Customers will be able to search the Website to find potential professionals, and the Website algorithms will help identify professionals who may be able to meet the Customer’s requirements. We refer to Customer requests as “Requests,” and each Request will result in us putting you in touch with Professionals who may be able to fulfill the criteria you have provided.

2.3. To use the Facilitation Services, you will be required to accept these Terms and Conditions when submitting a Request, thus forming an agreement between you and us for the provision of the Facilitation Services at that point. You will need to enter into a separate contract with any Professionals you wish to instruct to provide you with Services.

2.4. When you submit your Request, you allow us to verify your contact details and location. If your contact details are incorrect, inoperative, or disabled, or if the IP address associated with the request does not match the location of the service requested or falls outside Vison Fusion’s operational area, your request will be rejected.

2.5. When your Request is verified, you will be provided with details of all Professionals who may be able to fulfill the criteria that you provided. A maximum of five Professionals will contact you directly, and you can choose to contact the Professionals yourself. If we cannot identify any Professionals who can fulfill the criteria you submitted, you will be notified and given the opportunity to expand your requirements.

2.6. You will be entitled to review the information you receive from the Professionals and may decide whether or not to engage a Professional to provide the Services you require. We cannot endorse or confirm that the Professionals identified through our Facilitation Service are able to fulfill your requirements, and it is your sole responsibility to engage with the Professional to establish whether they can meet your needs prior to entering into a Customer Contract.

2.7. If you engage a Professional to provide the Services, you will become a customer of the Professional and will enter into a Customer Contract with them. The Services are provided to you by the Professional, and not by Vison Fusion. Vison Fusion is not a party to any Customer Contract, and under no circumstances will any such contract create an employment or any other service relationship between Vison Fusion and any Customer.

2.8. Vison Fusion shall provide a link from the Website to the Professional’s own website (where applicable) and shall include a facility for Customers to review a Professional’s performance that will be available on the Website for other prospective customers to see.

2.9. Reviews should be honest, based on your own experience, and should not contain offensive content. We reserve the right to remove reviews that do not comply with these guidelines and may restrict your ability to leave further reviews.

2.10. Vison Fusion has no control over the information contained on the Professional’s website and accepts no liability for its content. The content of such third-party websites is the responsibility of the respective Professional. You will need to contract directly with the Professional for any Services you require from them.

2.11. The Facilitation Services shall be provided to you at no cost.

Important:
Vison Fusion acts only as a facilitator of the introductions referred to above. The provision of any Services by a Professional to a Customer will be subject to a separate legal contract. If there are any issues with the performance of those Services, you will have legal rights of redress against the Professional directly, and not against Vison Fusion.

3. Ending Our Contract

3.1. You can always end your contract with us by ceasing to use the Facilitation Services. If you have opened a customer account on the Website, you will need to contact us by email, phone, or post using the details provided on the Website.

3.2. As Vison Fusion is not a party to any Customer Contract, the termination of this Agreement does not terminate or impact any Customer Contract you may have with a Professional.

3.3. We may revoke or limit your access to the Services, deny your registration, or revoke your access to the Website if:

3.3.1. You breach any terms and conditions of this Agreement.
3.3.2. We have reason to believe you have provided false or misleading information.
3.3.3. Your actions may cause legal liability for you or others or may involve illicit or illegal activity.
3.3.4. We are required to do so by law, legal process, or law enforcement.

4. Ranking Criteria for Professionals

4.1. When you place a request on the Website, Vison Fusion creates a list of Professionals who meet your specified requirements. Professionals on the list are ranked based on a default algorithm which values certain criteria.

4.2. The possession of certain criteria enables the algorithm to select the best matches for your request. Among the Professionals who provide the requested Services, the algorithm attributes a higher ranking to those who:

4.2.1. Have a complete, up-to-date profile with evidence of experience.
4.2.2. Have positive performance and a strong review score.
4.2.3. Respond to Customer requests promptly.
4.2.4. Are active on the Website.

5. Data Protection

Please see our Privacy Policy and Cookie Policy for information on how your personal information will be used.

6. Liability

6.1. You acknowledge that the contract for the provision of the Services is between you and the Professional and agree that Vison Fusion does not supervise, direct, control, or monitor the Professional in the performance of their obligations.

6.2. Vison Fusion shall have no liability regarding the provision of the Services or your dealings with any of the Professionals listed on the Website. Any error or delay in performance of the Services, any breach of obligations, and any fraudulent misrepresentation made by a Professional are the full responsibility of each Professional.

6.3. You further acknowledge that you are solely responsible for evaluating and determining the suitability of any Professional, assessing whether to enter a Customer Contract, and verifying any information regarding the Professional.

6.4. Nothing in these Terms and Conditions limits or excludes our liability to you for:

– 6.4.1. Death or personal injury resulting from our negligence.
– 6.4.2. Our own fraud or fraudulent misrepresentation.
– 6.4.3. Any other matter for which we are not permitted by law to exclude or limit our liability.

6.5. We accept no liability for information contained on any third-party websites linked on our Website.

If You Are an Individual Consumer

6.6. We only provide Facilitation Services to consumers for domestic and private use. You agree not to use the Facilitation Service for commercial purposes.

If You Are a Business Customer

6.7. To the maximum extent permitted by law, we exclude all conditions, warranties, representations or other terms which may apply to this website.

6.8. We will not be liable for any loss or damage arising under or in connection with the Facilitation Services.

6.9. You hereby release us from claims arising out of any dispute you have with a Professional that existed at the time of entering this Agreement.

6.10. The Customer shall defend, indemnify and hold harmless Vison Fusion against claims arising from the Customer’s use of the Facilitation Services.

7. General Provisions

7.1. We may change these Terms and Conditions from time to time. You should check these Terms whenever you return to our Website to see if changes have been made.

7.2. We may transfer our contract to another organization.

7.3. You need our consent to transfer any rights you have under our Terms and Conditions.

7.4. This Agreement does not grant rights to anyone else.

7.5. If any provision is held illegal or unenforceable, the other provisions will continue in effect.

7.6. Delays in enforcing these Terms do not waive our right to enforce them later.

If You Are an Individual Consumer

7.7. These Terms are governed by New York law, and you can bring legal proceedings in New York courts.

If You Are a Business Customer

7.8. If you are a business, these Terms are governed by the law of New York, with the exclusive jurisdiction of New York courts.

7.9. Vison Fusion may record calls for quality assurance and training purposes.

7.10. By using the Website or our Facilitation Services, you agree to receive communications mainly electronically. You acknowledge that all communications we provide electronically comply with legal requirements.